Terms of Service
Rules for authorized business use of GrantPilot AI. Operational draft pending jurisdiction-specific counsel approval.
1. Agreement and eligibility
By creating an account, accepting these Terms, or using GrantPilot AI, you agree to this version of the Terms and the Privacy Notice. You must be legally able to contract and authorized to act for each organization you connect. The service is intended for business users and is not directed to children.
2. Service scope
GrantPilot supports grant discovery, eligibility review, evidence management, drafting, collaboration, correspondence, and guided submission preparation. Features, sources, and integrations may change. Official funder documents and portals always control.
3. No professional advice or funding guarantee
Outputs are operational decision support, not legal, tax, accounting, financial, compliance, or grant-award advice. Scores, summaries, translations, deadlines, and AI drafts can be incomplete or wrong. You must independently verify material requirements and obtain qualified advice. Funding, eligibility, acceptance, or portal availability is never guaranteed.
4. Customer accounts and organizations
You are responsible for accurate account and organization information, authorized users, permissions, secure credentials, MFA, and all activity under your account. Linked companies remain separate tenants; linking does not merge ownership, rights, files, or approvals.
5. Customer content and permissions
You retain rights in content you provide. You grant the operator a limited right to host, copy, process, transmit, and create technical derivatives solely to operate, secure, support, and improve the contracted service as described in the Privacy Notice. You must have authority and lawful grounds to upload personal, confidential, third-party, or grant-portal information.
6. Responsible AI and automation
AI content must receive human review before external use. You may not use the service to fabricate evidence, impersonate others, make discriminatory or unlawful decisions, bypass CAPTCHA/MFA/access controls, scrape contrary to terms, mass-submit applications, or send unauthorized messages. High-risk legal, financial, compliance, commitment, signature, and submission actions require authorized human approval.
7. Acceptable use and security
Do not misuse the service, probe or disrupt systems, upload malware, access another tenant, reverse engineer protected components, violate laws or third-party terms, or expose credentials. We may restrict activity reasonably believed to threaten users, systems, funders, or third parties.
8. Third-party services
Official portals, funders, AI providers, email systems, payment services, storage, and data sources are independent third parties with their own terms and availability. We do not control or endorse their decisions. Direct automation remains disabled unless separately approved.
9. Intellectual property and feedback
The service, software, branding, and operator-created materials remain owned by the operator or its licensors. These Terms do not transfer ownership. You may provide feedback, and you permit us to use that feedback without identifying you or disclosing your confidential information.
10. Electronic communications and signatures
You consent to receive service, security, account, policy, and transaction notices electronically at the contact information you provide. Electronic approvals and certifications are attributed to the authenticated user and retained with version and audit evidence. GrantPilot does not create a signature or bind an organization unless an authorized person takes the required action.
11. Fees and suspension
Paid features, billing intervals, taxes, cancellation, refunds, and provider terms are shown at purchase. We may suspend access for material breach, security risk, unlawful use, or nonpayment, using reasonable notice when practicable.
12. Termination and data access
You may stop using the service and request account closure through the authenticated workflow. Before closure, export records your organization must retain. We may preserve audit, security, billing, approval, submission, backup, and legally required records under the Privacy Notice and applicable retention obligations.
13. Disclaimers and liability
To the extent permitted by applicable law, the service is provided “as available” without warranties of uninterrupted operation, grant success, or fitness for a specific opportunity. Nothing excludes rights or liabilities that cannot legally be excluded. Final limitations, governing law, venue, indemnity, and business-liability caps require counsel approval before paid production launch.
14. Changes and contact
Material changes receive a new version and renewed acceptance where appropriate. Contact support@ironhand.org for contractual questions. The controlling legal entity, registered address, governing law, and dispute terms must be finalized by counsel before commercial production.